Privacy Policy
How we collect, use, and protect your personal information
Introduction
This Privacy Policy explains how Solqua ("we", "us", or "our") handles user privacy. Solqua is a professional audio separation tool that uses completely offline local processing — your audio files always stay on your device, and we do not collect any of your personal information.
Our Core Principle: Solqua requires no account, no login, and collects no personal information. Your privacy is our top priority.
What We Don't Collect
We firmly commit that Solqua never collects:
- ❌ Audio files (all processing is done locally; your files never leave your device)
- ❌ Personal information (no account registration required; no email, phone number, or other details collected)
- ❌ Usage habits (no tracking or logging of your usage behavior)
- ❌ Device information (except for essential security cookies)
- ❌ Any data that could be used to identify you
About Cookies
Cookies We Use
We only use cookies when strictly necessary:
- Security Cookies: Ensure safe operation of our services
- Session Cookies: Manage software update checks
- Functional Cookies: Remember your preferences (e.g., language selection)
We do not use:
- ❌ Analytics/tracking cookies
- ❌ Advertising cookies
- ❌ Cross-site tracking cookies
Cookie Details
| Cookie Type | Purpose | Retention |
|---|---|---|
| Security Authentication | Verify request security | Session |
| Functional Preferences | Remember your settings | 30 days |
| Software Updates | Check for version updates | Session |
Audio Processing Privacy
Complete Offline Processing
Solqua processes all audio files completely offline on your device. This means:
- ✅ Your audio files never leave your computer
- ✅ No uploads to cloud servers or third-party services
- ✅ Complete privacy and security for your audio content
- ✅ No storage of your audio files on our servers
- ✅ Both the free and professional versions enjoy the exact same offline privacy protection
About Purchases
When purchasing the professional version:
- Only an email address is required to receive your activation code
- It's a one-time purchase — no subscription, no auto-renewal
- Payment processing is handled by Stripe (PCI compliant)
Third-Party Services
Our website may use the following third-party services (for website access only, not involving application data):
| Service Type | Provider | Purpose | Data Notes |
|---|---|---|---|
| Website Analytics | Google Analytics | Visit statistics | Collects only anonymous visit data; does not track audio processing |
| Payment Processing | Stripe | Professional version purchase | Used only when you initiate a purchase; PCI compliant |
| Customer Support | Intercom | Website customer service | Optional; requires you to initiate contact |
Important: These third-party services are used solely on our website and have absolutely no involvement with the desktop application's data processing.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13 (in fact, we do not collect any personal information at all).
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "lastUpdated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Privacy inquiries: privacy@solqua.com
- Website: https://lyruno.com/contact/